Returns & Exchanges
Not satisfied with your purchase? No problem! We offer hassle-free returns within 30 days of delivery.
How to Return
Start Your Return
Log into your account, go to 'Orders', and select the item you wish to return.
Print Label
We'll email you a prepaid shipping label. Print it and attach it to your package.
Ship It Back
Drop off your package at any authorized shipping location.
Get Refunded
Once we receive and inspect your return, we'll process your refund.
Return Policy
Eligibility
Items are eligible for return within 30 days of delivery if they meet the following conditions:
- Unworn, unwashed, and in original condition
- All original tags attached
- Original packaging included (if applicable)
- Proof of purchase (order confirmation or receipt)
Non-Returnable Items
The following items cannot be returned:
- Personalized or custom-made items
- Items marked as "Final Sale"
- Underwear and swimwear (for hygiene reasons)
- Gift cards
- Items damaged through misuse or normal wear
Refund Process
Once we receive your return, please allow 5-7 business days for inspection and processing. Approved refunds will be issued to your original payment method within 3-5 business days. Please note:
- Original shipping costs are non-refundable (unless the return is due to our error)
- Credit card refunds may take an additional billing cycle to appear
- PayPal and other payment methods are refunded to the same account
Exchanges
Free Exchanges
Need a different size or color? We offer free exchanges on all eligible items. Simply start a return and select "Exchange" as your preference.
- ✓ Same item, different size
- ✓ Same item, different color
- ✓ Free return shipping
- ✓ Priority processing
Exchange Process
- 1. Start your return and select "Exchange"
- 2. Choose your new size/color
- 3. Ship back your original item
- 4. We'll ship your new item once received
- 5. If there's a price difference, we'll adjust accordingly
Damaged or Defective Items
Received a Damaged Item?
If you received a damaged or defective item, please contact us within 48 hours of delivery. Include:
- Your order number
- Photos of the damage
- Description of the issue
We'll arrange for a replacement or full refund, including all shipping costs.